No black box. You see real data before you commit.
A clear five-step process, the same for one source or a thousand, with quality checks on every delivery and security built in from the first call.
Our process
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01
Scope
Tell us the websites or apps, the fields you need, the volume and how often. We confirm what is feasible, flag anything that needs care, and sign an NDA first if you prefer.
- Feasibility confirmation
- Field list and draft schema
- NDA on request
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02
Free sample
We extract a real sample from your own target source and deliver it in your preferred format, so you judge quality on your actual data, not a demo.
- Sample in CSV, JSON or Excel
- Field-by-field notes
- Proposal and timeline
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03
Build
Engineers build extractors tuned to each source, handling pagination, dynamic pages, local languages and currencies, and access you are entitled to.
- Source-specific extractors
- Your final schema
- Delivery set up to your systems
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04
Validate
Every run passes automated schema, completeness and anomaly checks, followed by manual spot review before anything is released to you.
- Validated records only
- Run summary with counts
- Issues flagged, not hidden
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05
Deliver and monitor
Data lands on schedule in your chosen destination. We monitor every pipeline and repair it when a site changes, so your feed keeps flowing.
- Scheduled deliveries
- Breakage monitoring and fixes
- Direct engineer contact
Eight checks before any record reaches you.
Schema validation
Every field matches its expected type, format and allowed values.
Completeness
Missing or empty fields are caught against agreed thresholds.
De-duplication
Repeated records are detected and removed across pages and runs.
Anomaly detection
Sudden jumps in prices, counts or coverage are flagged for review.
Normalisation
Currencies, units, dates and categories standardised to your schema.
Coverage checks
Expected page and record counts are verified for every source.
Encoding checks
Arabic, accented and CJK text preserved correctly end to end.
Manual review
An engineer spot-checks samples before each release.
The answers enterprise buyers ask for.
Confidential by default
NDA available before scoping. Your source list and use case are never shared with anyone.
Encrypted delivery
Data is encrypted in transit and at rest, whether delivered by API, cloud storage or file transfer.
Isolated client environments
Pipelines, credentials and data are scoped to your account and never mixed across clients.
Least-privilege access
Only the engineers working on your project can access its pipelines and outputs.
Privacy laws scoped upfront
Projects are scoped against GDPR, PDPL, PDPA, CCPA and LGPD where they apply.
Clear data retention
We keep delivered data only as long as your contract requires, then delete it.
We do
- Collect publicly available information
- Review each source’s terms before we build
- Use considerate request rates that do not burden websites
- Minimise personal data and exclude it where it is not needed
- Respond promptly to site-owner and data-subject requests
We do not
- Bypass logins, paywalls or technical barriers without your lawful entitlement
- Collect sensitive personal data categories
- Take on projects intended for harassment, discrimination or fraud
- Resell one client’s data or source list to another
What you can expect from us.
Exact service levels are written into your statement of work, so they match the sources and schedule you need.
| Area | Our standard |
|---|---|
| Initial response | An engineer replies to new enquiries within one business day in your region. |
| Free sample | Delivered within 24–48 hours of an agreed scope for most sources. |
| Pipeline monitoring | Every scheduled pipeline is monitored for failures, volume drops and schema changes. |
| Site changes | Breakages are prioritised and repaired quickly; response times are agreed in your statement of work. |
| Data quality | 99.5% validated accuracy target, with issues reported in each run summary. |
| Support hours | Coverage in GCC, Asia-Pacific, European and Americas working hours. |
